Resolved -
Our messaging provider is reporting that services have been restored, although queued messages will take some time to process through the system. New messages sent will be delivered as normal.
Aug 28, 16:50 EDT
Identified -
We are seeing a return to normal activity from our text provider but are continuing to monitor.
Aug 28, 16:18 EDT
Update -
We are continuing to investigate this issue.
Aug 28, 15:40 EDT
Update -
We are continuing to investigate this issue.
Aug 28, 15:39 EDT
Investigating -
A third-party text provider is currently experiencing text fulfillment delay and outages. We are in contact with their team as they work on the issue. Order confirmation and fulfillment texts are currently affected.
Aug 28, 15:35 EDT