All Systems Operational

Uptime over the past 90 days. View historical uptime.
Infrastructure Operational
90 days ago
99.99 % uptime
Today
Point of Sale (POS) Operational
90 days ago
100.0 % uptime
Today
Customer Facing Display (CFD) Operational
90 days ago
100.0 % uptime
Today
Kitchen Display System (KDS) Operational
90 days ago
100.0 % uptime
Today
QR Ordering Operational
90 days ago
100.0 % uptime
Today
Kiosk Operational
90 days ago
100.0 % uptime
Today
Print Services Operational
90 days ago
100.0 % uptime
Today
Manager Dashboard Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Chat Support Operational
90 days ago
99.95 % uptime
Today
Payments Operational
Card-Not-Present Payment System Operational
Card-Present Payment System Operational
Uptime Operational
90 days ago
100.0 % uptime
Today
Stripe JS Operational
Stripe API Operational
Twilio SMS Long Code, North America Operational
Twilio SMS Delivery Notifications & Status Callbacks Operational
Twilio REST API Operational
AWS rds-us-east-1 Operational
AWS rds-us-east-2 Operational
AWS rds-us-west-1 Operational
AWS sqs-us-east-1 Operational
AWS s3-us-standard Operational
SendGrid API Operational
SendGrid Email Activity Operational
SendGrid API v3 Operational
Heroku Operational
Google Cloud Platform Google Kubernetes Engine Operational
Cloudflare DNS Root Servers Operational
Cloudflare DNS Updates Operational
Cloudflare Recursive DNS Operational
Cloudflare Authoritative DNS Operational
Cloudflare Ashburn, VA, United States - (IAD) Operational
Cloudflare Argo Smart Routing Operational
Cloudflare CDN/Cache Operational
Cloudflare Firewall Operational
Cloudflare Gateway Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Magic Firewall Operational
Cloudflare Workers Operational
GitHub Actions Operational
GitHub API Requests Operational
GitHub Git Operations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 12, 2026

No incidents reported today.

Mar 11, 2026
Tap to Pay Payment Failures
Resolved - Our team worked with our payment processor Adyen to update the Adyen SDK to fix any tap to pay issues. Most device should update the GoTab app automatically but to be sure, navigate to the Play Store and also check for a GoTab app update to version 4.1.0 version 77, which resolves any outstanding tap to pay issues.
Mar 11, 13:07 EDT
Update - Our team continues to investigate an outage for tap to pay directly to mobile phones. All other devices, including phones paired to an NYC1, remain unaffected.
Mar 7, 11:34 EST
Investigating - Our team is actively working with our payment processor to investigate failures to initialize payments when using Tap to Pay directly to a Samsung A14-17 device. This is not impacting tapping on any other payment devices such as AMS1 or S1F2.
Mar 6, 13:39 EST
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026
Mar 6, 2026
Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
System Latency
Resolved - All system monitors are continuing to report health metrics within expected ranges.
Feb 26, 15:56 EST
Monitoring - We are observing a return to normal request latency levels after implementing mitigations.
Feb 26, 14:55 EST
Update - We have mitigated the immediate issues while our engineers continue investigating the root cause of the ongoing incident. Further updates will be published as details become available.
Feb 26, 14:31 EST
Investigating - We are currently investigating an issue with system latency that can affect POS loading, Kiosk Ordering and Manager Dashboard page loading.
Feb 26, 13:33 EST
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