Resolved -
This incident has now been resolved.
Sep 1, 20:32 EDT
Monitoring -
Our team has implemented a fix regarding issues loading the Product Catalog. We will continue to monitor the situation for the time being.
Sep 1, 20:20 EDT
Identified -
Our team determined the cause of the issue and a fix will be released imminently. The Product Catalog was negatively impacted by API issues directly from Quickbooks.
Sep 1, 18:43 EDT
Update -
We are continuing to investigate this issue.
Sep 1, 17:35 EDT
Investigating -
Our team are currently investigating reports of timeout errors when loading the Product Catalog via the Manager Dashboard.
Sep 1, 17:31 EDT