Resolved -
All systems have been restored. If any POS displays are showing an offline message, please exit, close and restart the app.
Apr 26, 09:23 EDT
Monitoring -
QR and kiosk ordering has been restored. We are continuing to monitor systems for stability.
Apr 26, 09:10 EDT
Identified -
QR and kiosk ordering is experiencing intermittent slow loading for some customers. We have identified the issue and working toward a resolution.
Apr 26, 08:52 EDT
Resolved -
This incident has been resolved.
Apr 26, 09:09 EDT
Monitoring -
The team was able to identify the issue affecting the POS app. For any POS, CFD or Kiosks. Swipe the app away and come back in.
Apr 26, 09:08 EDT
Update -
We are continuing to investigate this issue.
Apr 26, 08:52 EDT
Investigating -
Our team is currently aware of an issue with our POS app affecting the POS, CFD and Kiosk
Apr 26, 08:15 EDT
Resolved -
Receipt processing & printing has been restored.
Apr 22, 10:58 EDT
Monitoring -
Receipt printing services have been restored. We recommend logging out of the POS and logging back in with your assigned PIN to ensure your workstations have the latest updates.
Apr 22, 10:47 EDT
Identified -
We have identified an issue affecting printing of guest receipts and credit signature slips from POS workstations. A fix is already underway and will be deployed very shortly.
Apr 22, 10:36 EDT
Resolved -
This incident has been resolved.
Apr 17, 12:43 EDT
Update -
We are continuing to work on a fix for this issue.
Apr 17, 12:14 EDT
Identified -
The issue has been isolated and the team is implementing a fix.
Apr 17, 12:00 EDT
Investigating -
Our team has currently identified an issue with additional overlays on CFD resulting in difficulty or inability to proceed beyond tipping screen.
Apr 17, 11:30 EDT