Experiencing Issues with Twilio SMS Long Code, North America

Uptime over the past 90 days. View historical uptime.
Infrastructure Operational
90 days ago
99.89 % uptime
Today
Point of Sale (POS) Operational
90 days ago
99.89 % uptime
Today
Customer Facing Display (CFD) Operational
90 days ago
99.75 % uptime
Today
Kitchen Display System (KDS) Operational
90 days ago
100.0 % uptime
Today
QR Ordering Operational
90 days ago
99.93 % uptime
Today
Kiosk Operational
90 days ago
99.89 % uptime
Today
Print Services Operational
90 days ago
99.89 % uptime
Today
Payments Operational
Card-Not-Present Payment System ? Operational
Card-Present Payment System ? Operational
Uptime Operational
90 days ago
99.87 % uptime
Today
Stripe JS Operational
Stripe API Operational
Twilio SMS Long Code, North America Under Maintenance
Twilio SMS Delivery Notifications & Status Callbacks Operational
Twilio REST API Operational
AWS rds-us-east-1 Operational
AWS rds-us-east-2 Operational
AWS rds-us-west-1 Operational
AWS sqs-us-east-1 Operational
AWS s3-us-standard Operational
SendGrid API ? Operational
SendGrid Email Activity Operational
SendGrid API v3 Operational
Heroku Operational
Google Cloud Platform Google Kubernetes Engine Operational
Cloudflare DNS Root Servers Operational
Cloudflare DNS Updates Operational
Cloudflare Recursive DNS Operational
Cloudflare Authoritative DNS Operational
Cloudflare Ashburn, VA, United States - (IAD) Operational
Cloudflare Argo Smart Routing Operational
Cloudflare CDN/Cache Operational
Cloudflare Firewall Operational
Cloudflare Gateway Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Magic Firewall Operational
Cloudflare Workers Operational
GitHub Actions Operational
GitHub API Requests Operational
GitHub Git Operations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 27, 2025

No incidents reported today.

Apr 26, 2025
QR and kiosk ordering inaccessible
Resolved - All systems have been restored. If any POS displays are showing an offline message, please exit, close and restart the app.
Apr 26, 09:23 EDT
Monitoring - QR and kiosk ordering has been restored. We are continuing to monitor systems for stability.
Apr 26, 09:10 EDT
Identified - QR and kiosk ordering is experiencing intermittent slow loading for some customers. We have identified the issue and working toward a resolution.
Apr 26, 08:52 EDT
POS App Failing to Load
Resolved - This incident has been resolved.
Apr 26, 09:09 EDT
Monitoring - The team was able to identify the issue affecting the POS app. For any POS, CFD or Kiosks. Swipe the app away and come back in.
Apr 26, 09:08 EDT
Update - We are continuing to investigate this issue.
Apr 26, 08:52 EDT
Investigating - Our team is currently aware of an issue with our POS app affecting the POS, CFD and Kiosk
Apr 26, 08:15 EDT
Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025
POS receipt printing disruption
Resolved - Receipt processing & printing has been restored.
Apr 22, 10:58 EDT
Monitoring - Receipt printing services have been restored. We recommend logging out of the POS and logging back in with your assigned PIN to ensure your workstations have the latest updates.
Apr 22, 10:47 EDT
Identified - We have identified an issue affecting printing of guest receipts and credit signature slips from POS workstations.
A fix is already underway and will be deployed very shortly.
Apr 22, 10:36 EDT
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
CFD Overlay
Resolved - This incident has been resolved.
Apr 17, 12:43 EDT
Update - We are continuing to work on a fix for this issue.
Apr 17, 12:14 EDT
Identified - The issue has been isolated and the team is implementing a fix.
Apr 17, 12:00 EDT
Investigating - Our team has currently identified an issue with additional overlays on CFD resulting in difficulty or inability to proceed beyond tipping screen.
Apr 17, 11:30 EDT
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage