Resolved -
This incident has been resolved.
Jun 12, 17:33 EDT
Monitoring -
Cloudflare reports that the core affected services are restored and are being monitored for recovery.
Jun 12, 16:47 EDT
Update -
Cloudflare reports engineering work continues to be underway to restore all services as quickly as possible. Additional updates will be published as information becomes available.
Jun 12, 16:04 EDT
Update -
Our phone provider is also experiencing related issues which affects our inbound and outbound support phone capabilities. https://status.openphone.co/
If you experience any issues calling in for support, please utilize our chat support from the manager app, manager dashboard or KDS in the interim.
Jun 12, 15:43 EDT
Identified -
Cloudflare is reporting that the source of the issue has been identified and recovery is underway.
Jun 12, 15:20 EDT
Investigating -
We are aware of and monitoring an intermittent issue with Cloudflare, our third-party cloud connectivity provider. Customers using the 1.1.1.1 app on Android devices may experience slow or interrupted network connectivity. Integrators using api.gotab.io may also experience interruptions in connectivity. We will update further as we receive additional details. The upstream provider's real-time status can be found at https://www.cloudflarestatus.com/
Jun 12, 14:52 EDT
Resolved -
This incident has been resolved.
Jun 10, 15:44 EDT
Identified -
The issue has been identified and a fix is being implemented.
Jun 10, 14:27 EDT
Update -
We are continuing to investigate this issue.
Jun 10, 14:05 EDT
Investigating -
Our team is currently investigating a delay in sales page information updating. This will also affect the PMIX and Sales information within the GoTab Manager app.
Jun 10, 14:01 EDT