Experiencing Issues with Twilio SMS Long Code, North America

Infrastructure Operational
90 days ago
99.99 % uptime
Today
Point of Sale (POS) Operational
90 days ago
99.98 % uptime
Today
Customer Facing Display (CFD) Operational
90 days ago
99.94 % uptime
Today
Kitchen Display System (KDS) Operational
90 days ago
99.98 % uptime
Today
QR Ordering Operational
90 days ago
100.0 % uptime
Today
Kiosk Operational
90 days ago
100.0 % uptime
Today
Print Services Operational
90 days ago
100.0 % uptime
Today
Manager Dashboard Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Chat Support Operational
90 days ago
100.0 % uptime
Today
RFID Reading Operational
90 days ago
100.0 % uptime
Today
Payments Operational
Card-Not-Present Payment System Operational
Card-Present Payment System Operational
Uptime Operational
90 days ago
100.0 % uptime
Today
Stripe JS Operational
Stripe API Operational
Twilio SMS Long Code, North America Degraded Performance
Twilio SMS Delivery Notifications & Status Callbacks Operational
Twilio REST API Operational
AWS rds-us-east-1 Operational
AWS rds-us-east-2 Operational
AWS rds-us-west-1 Operational
AWS sqs-us-east-1 Operational
AWS s3-us-standard Operational
SendGrid API Operational
SendGrid Email Activity Operational
SendGrid API v3 Operational
Heroku Operational
Google Cloud Platform Google Kubernetes Engine Operational
Cloudflare DNS Root Servers Operational
Cloudflare DNS Updates Operational
Cloudflare Recursive DNS Operational
Cloudflare Authoritative DNS Operational
Cloudflare Ashburn, VA, United States - (IAD) Operational
Cloudflare Argo Smart Routing Operational
Cloudflare CDN/Cache Operational
Cloudflare Firewall Operational
Cloudflare Gateway Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Magic Firewall Operational
Cloudflare Workers Operational
GitHub Actions Operational
GitHub API Requests Operational
GitHub Git Operations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 16, 2026
Resolved - The issue has been resolved and all fields within the Manager Dashboard are operational
Jul 16, 15:23 EDT
Monitoring - Our team has implemented a fix for the reported behavior. We are continuing to monitor the situation.
Jul 16, 14:49 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 16, 14:45 EDT
Update - We are continuing to investigate this issue.
Jul 16, 14:17 EDT
Investigating - We are investigating reports of errors when updating fields(menus, schedules, stations, etc) from the Manager Dashboard
Jul 16, 14:17 EDT
Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Resolved - Our team have confirmed this issue has since been resolved.
Jul 9, 15:55 EDT
Monitoring - Our dev team has implemented resources to address the issue. We are seeing behavior stabilize for impacted operators but will continue monitoring in the meantime.
Jul 9, 15:51 EDT
Update - We are continuing to investigate this issue.
Jul 9, 15:50 EDT
Investigating - We are actively investigating reports of persistent offline banner and "updating" messages impacting the POS
Jul 9, 14:32 EDT
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.