Tap to Pay Payment Failures

Incident Report for GoTab

Investigating

Our team is actively working with our payment processor to investigate failures to initialize payments when using Tap to Pay directly to a Samsung A14-17 device. This is not impacting tapping on any other payment devices such as AMS1 or S1F2.

Posted Mar 06, 2026 - 13:39 EST

This incident affects: Infrastructure (Point of Sale (POS)) and Payments (Card-Present Payment System).